Quality Engineering Leader

Quality isn't a phase.
It's a philosophy
and everybody owns it.

I build Quality Engineering organizations that are relevant, valued, and empowered.

12+
Years Leading QE
3x
Orgs Built from Scratch
50+
Engineers Led
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Quality as strategy,
not an afterthought.

I'm Kia Duran — a Quality Engineering executive with over 12 years of experience building and scaling high-performing QE organizations at SaaS and platform companies.

My work sits at the intersection of engineering strategy, team development, and delivery excellence. I've built QE organizations from the ground up, scaled them through rapid growth, and transformed them from traditional QA functions into strategic engineering partners embedded in every stage of delivery.

I believe quality isn't something you bolt on at the end — it's a culture, a system, and a leadership responsibility. I bring that conviction to every organization I work with, along with a practical, people-first approach to making it stick.

When I'm not thinking about release readiness and automation strategy, I'm exploring how AI-augmented testing is reshaping what's possible for modern engineering teams.

Quality Engineering AI-Augmented Testing Org Building SaaS Platforms CI/CD Risk Management Engineering Leadership Remote Teams
My QE Philosophy

The principles I lead by.

01
Quality is everyone's job.

Quality Engineering isn't a gatekeeping function — it's a consulting organization that enables teams to make smart, risk-aware decisions. When quality ownership is distributed, outcomes improve for everyone.

02
Shift left, reduce risk.

The earlier quality is considered in the SDLC, the cheaper and faster it is to address. I build systems and cultures that pull quality into planning, not just testing — reducing downstream risk and accelerating delivery.

03
Data drives decisions.

Quality without visibility is guesswork. I build metrics frameworks and dashboards that give engineering and executive leadership clear signal on release readiness, defect trends, and team health.

04
Psychological safety enables quality.

Sustainable quality requires people who feel safe raising concerns, challenging assumptions, and learning from failure. Inclusive, equitable engineering cultures aren't a nice-to-have — they're a prerequisite for innovation.

Transformation in practice.

A few examples of how I've turned quality challenges into engineering strengths.

Fleetio
Rebuilding QE as a Strategic Partner

Inherited a QE function operating as a downstream support team. Redesigned the org model, introduced new leadership tiers, and repositioned quality as an embedded engineering discipline across web, mobile, and platform.

Introduced Manager, Lead & Staff QE roles
Embedded QE across planning & delivery
Reduced defect escape rates & escalations
Launched AI-assisted testing experimentation
EverlyWell
Scaling QA Through Rapid Growth

Joined during a period of rapid organizational expansion. Built the company's first SDET organization, established a long-term automation roadmap, and scaled the team from 3 to 24 engineers while developing new management talent.

Grew team from 3 to 24 engineers
Built company's first SDET org
Created QA OKRs used by senior leadership
Led regulated & enterprise QA programs
Modernize
Formalizing Quality in a Growing SaaS Org

Introduced structured automation strategy and quality metrics where none existed. Partnered with product and engineering leadership on delivery planning and risk assessment as the company scaled its SaaS platform.

Built automation strategy from ground up
Formalized quality metrics & reporting
Embedded QE in delivery planning
Balanced execution with org leadership

Wake Windows & Sprint Cycles

What a newborn taught me about leading engineering teams — an ongoing series.

Part 1 · Wake Windows & Sprint Cycles
By the Time They're Screaming, You've Already Missed It

Most QE teams are great at responding to the production incident. What separates good organizations from great ones is learning to read the signals before the screaming starts.

Read article →

Let's build something
worth shipping.

I'm currently open to Director and Senior Engineering Manager opportunities at remote-first SaaS companies. If you're building a quality engineering practice that needs a thoughtful, strategic leader — I'd love to talk.

Open to new opportunities